Yapper Support
Need help with your account, moderation questions, or app behavior? Reach us through the channels below.
Contact options
General support
support@getyapper.org
For sign-in issues, account access, and feature questions.
Privacy and data requests
privacy@getyapper.org
For data export requests, policy questions, and deletion follow-up.
Abuse and urgent safety reports
safety@getyapper.org
For threats, doxxing, impersonation, or immediate user-safety concerns.
Response targets
- General support: within 1-2 business days
- Privacy requests: initial response within 3 business days
- Safety reports: triage starts as soon as possible, typically same day
App Store Connect support URL ready
This page is structured for public support access and can be used directly as your Support URL.
Before you write in
Including the details below helps our team resolve your issue faster.
For login or account issues
- Your @username and sign-in email
- Device model and OS version
- Screenshot of any error message
For moderation appeals
- Post or comment link
- Timestamp and context
- Why you believe the action was incorrect